About the Role

As a Functional Assessor (PIP), you will conduct telephone, video, and face‑to‑face functional assessments to evaluate how a claimant's health conditions impact their ability to carry out everyday activities safely, repeatedly and reliably, in line with PIP guidance. You will be the key point of contact during the assessment, gathering detailed evidence using active listening, clinical reasoning and an empathetic approach.

Working across a wide variety of health conditions, you'll apply your clinical expertise, critical thinking and judgement to produce accurate, high‑quality assessment reports using DWP systems and processes. This is a role suited to clinicians who enjoy structured assessments, problem‑solving, and supporting people through clear, sensitive communication.

Key Responsibilities

Carry out telephone, video and/or face‑to‑face functional assessments to determine a claimant's ability to undertake daily living activities repeatedly and safely

Act as the claimant's point of contact during the consultation, supporting individuals with a wide range of health conditions and disabilities

Investigate the impact of variable, chronic and multiple health issues, gathering evidence through active listening and appropriate questioning

Apply critical thinking and clinical reasoning to produce accurate, detailed and structured reports using DWP processes and systems

Ensure reports meet required quality standards, including accuracy, clarity, grammar and adherence to DWP criteria

Support delivery of KPIs by contributing to an efficient and effective assessment service

Essential Criteria

Minimum 12 months post‑qualification experience as a Registered Nurse, RMN, RNLD, Physiotherapist, Occupational Therapist or Paramedic

NMC / HCPC / registration with no restrictions

Broad clinical experience across varied health conditions

Strong communication, assessment and report‑writing skills

Ability to type 35 wpm and use IT systems effectively

Excellent attention to detail, time‑management and professional integrity

What's on Offer

A competitive and comprehensive benefits package designed to support your wellbeing and work‑life balance, including:

Private Medical Insurance (from 6 months)

Employee Assistance Programme - free, confidential 24/7 support

Benefits Hub - discounts on retail, tech, entertainment & travel

Cycle to Work scheme

Holiday Purchase Scheme

Company pension scheme