About the Role

As a Functional Assessor (WCA), you will carry out telephone, video, and face‑to‑face health and disability assessments to evaluate how a claimant's medical conditions affect their daily activities and ability to work. Using your clinical knowledge and critical thinking, you will produce high‑quality, evidence‑based assessment reports that support DWP decision‑making.

This role is well‑suited to clinicians who enjoy structured processes, analytical assessments, and meaningful conversations that help people access the right support.

About the Employer

We help governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive.

Key Responsibilities

Conduct comprehensive functional, health and disability assessments across physical, mental, cognitive and intellectual domains

Use active listening and clinical reasoning to collect accurate evidence

Produce clear, high‑quality clinical reports

Liaise with healthcare professionals, support organisations and charities

Maintain professional standards and complete ongoing CPD

Meet service KPIs while providing an empathetic, claimant‑centred experience

Participate in audits, feedback and quality improvement processes

Essential Criteria

Minimum 12 months post‑qualification experience as a Nurse, Physiotherapist, Occupational Therapist

NMC / HCPC registration with no restrictions

Broad clinical experience across varied health conditions

Strong communication, assessment and report‑writing skills

Ability to type 35 wpm and use IT systems effectively

Excellent attention to detail, time‑management and professional integrity