Company Overview

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

About the Role

Al-Futtaim Health is inviting Emirati nationals to join our Quality and Patient Safety team as a Quality Officer. This role is open exclusively to UAE Nationals as part of our continued commitment to Emiratisation and the development of local talent within healthcare governance and quality.

As a Quality Officer, you will play a critical role in supporting patient safety, accreditation readiness, quality improvement initiatives, and performance monitoring across HealthHub Clinics and services.

Work Pattern

Full-time position. Corporate and clinic support role based in Dubai Festival City. 5-day work week designed to support work-life balance.

Your Impact

Promote a culture of quality, safety, and continuous improvement across healthcare services.

Support clinical and non-clinical teams in delivering safe, effective, and patient-centred care.

Contribute to accreditation readiness and sustained compliance with healthcare standards.

Strengthen governance, reporting, and evidence-based decision-making.

Support the UAE’s healthcare vision through strong quality and patient safety practices.

Key Responsibilities

Promote patient safety practices across HealthHub and support employees in quality improvement initiatives.

Support the collection, validation, analysis, and presentation of quality and patient safety data.

Assist departments in identifying, monitoring, and implementing quality improvement and patient safety projects.

Conduct clinical case reviews and support identification of potential quality or safety concerns.

Support the development, review, implementation, and maintenance of policies, procedures, and scopes of service.

Maintain quality databases, policy registers, and organisational charts.

Support accreditation activities, including preparation, coordination, and ongoing compliance monitoring.

Coordinate and support quality committees, meetings, minutes, and follow-up actions.

Support focused reviews, audits, and performance improvement projects using recognised quality methodologies.

Prepare accurate quality reports, dashboards, and visual presentations for management review.

Support staff education, quality awareness activities, and patient safety initiatives.

Ensure confidentiality of all patient, staff, and organisational information.

Why Emirati Quality Officers Choose HealthHub

Serve the community by safeguarding patient care and healthcare standards.

Work within a dedicated Quality and Patient Safety function in a leading healthcare organisation.

Develop strong expertise in accreditation, governance, audits, and performance improvement.

Gain exposure to organisation-wide quality initiatives across clinics and corporate functions.

Access learning, professional development, and long-term career growth opportunities.

Competitive compensation, health and life insurance, and generous leave benefits.

Who You Are

UAE National.

Bachelor’s degree in a related field such as Science, Healthcare, Nursing, or Quality Management.

Minimum of 5 years’ experience in a healthcare setting.

Practical knowledge of quality improvement, patient safety, and healthcare governance principles.

Experience supporting accreditation programmes and surveys.

Familiarity with investigation tools such as root cause analysis and performance improvement methodologies.

Strong analytical, reporting, and documentation skills.

Excellent communication and stakeholder engagement skills.

Good command of English; Arabic is an advantage.

Strong organisational skills and ability to manage multiple priorities.

Professional, ethical, and detail-oriented approach to work.