About the job

Job description:

As Care Consultant, you will conduct comprehensive assessments to evaluate various aspects of clients' needs (e.g. medical, physical, social, economic, cognitive, and emotional factors) to generate tailored care plans and ensure appropriate services are promptly provided. You will provide caregivers with essential guidance and knowledge about available resources and services to ensure high-quality service delivery to clients.

Interview clients to gather information on their needs in various settings, including hospitals, clients’ homes, and other pertinent locations

Conduct assessments and also leverage on the assessment done by other health professionals to gather essential information on clients

Apply clinical reasoning and critical thinking to interpret assessment findings and identify issues, including red flags that require intervention

Collaborate with multidisciplinary teams, including clinicians, social workers, and caregivers, to discuss issues and formulate or refine care plans for optimal outcomes

Implement interventions to manage identified issues and red flags, ensuring that clients receive appropriate care and support

Educate clients and caregivers on managing clients’ conditions to enhance their ability to engage in self-care and cope effectively within the community

Serve as a resource and point of contact for clients and caregivers by sharing MOH and other agency initiatives, campaigns, programmes, services, schemes and grants to facilitiate application

Refer clients to appropriate healthcare providers and community care partners based on their needs

Job Requirements

Professional qualification in Nursing, Social Work, Counselling, Allied Health disciplines or a similar field along with relevant healthcare experience

At least 3 years of experience in related field in acute and/or community healthcare settings in Singapore

Knowledge in geriatrics, care coordination, community services and customer services will be an added advantage

Proficient in Microsoft Office (Word, Excel, Powerpoint)

Good interpersonal, communication and organizational skills

Exhibit strong critical thinking and problem solving skills

Able to work independently, multitask effectively under pressure and highly adaptable to changes