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Roles & Responsibilities
As a Nurse, you are responsible is responsible for nursing functions at the Hotel to cover guests and team members, you will be responsible for performing the following tasks to the highest standards:
Provides medical attention to team members and guests
Interacts with team members and acts as a PR representative for the department
Ensures that information is communicated throughout the company
Counsels team members and makes referrals to the employee assistance programme when required
Responds to guest and team member requests in a timely and professional manner
Actively promotes the services of the department
Monitors and handles queries/complaints from team members
Ensures customer satisfaction according to department standards
Maintains the highest level of confidentiality in discussions with internal /external customers
Submits reports within the agreed deadlines
Produces accurate, well presented documentation and statistics
Maintains up to date, accurate filing of medical related issues
Provides administrative services for the medical plan and maintains up to date records for the medical plan
Ability to work unsupervised
Consistently performs job functions with attention to detail, speed and accuracy
Maintains First Aid boxes
Monitors health and safety risk factors for the property
Updates information about sickness in a timely manner
Submits invoices promptly to ensure no additional finance charges are incurred
Establishes and upkeeps par levels for supplies and equipment for the effective Nursing care
Follows the correct procedure for requisitioning and ordering
Becomes familiar with the financial aspect of the department
What are we looking for?
A Nurse serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Proficient in Microsoft Office programmes
Ability to operate and maintain a HR system
Counselling Skills
Ability to read and comprehend instructions and correspondence; write correspondence and memos. Possesses effective presentation skills
Ability to carry out the basic mathematical functions of addition, subtraction, multiplication and division. Ability to interpret data
Ability to apply commonsense and display good judgement, when interacting and problem solving with team members and guests
Excellent grooming standards
Positive attitude
Participate in necessary training and request training to meet development needs
Desired Candidate Profile
A Nurse serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Proficient in Microsoft Office programmes
Ability to operate and maintain a HR system
Counselling Skills
Ability to read and comprehend instructions and correspondence; write correspondence and memos. Possesses effective presentation skills
Ability to carry out the basic mathematical functions of addition, subtraction, multiplication and division. Ability to interpret data
Ability to apply commonsense and display good judgement, when interacting and problem solving with team members and guests
Excellent grooming standards
Positive attitude
Participate in necessary training and request training to meet development needs
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