Roles & Responsibilities

Manage patient appointments, ensuring efficient scheduling and minimizing wait times to optimize clinic flow.

Verify patient insurance coverage, accurately submitting claims and resolving any billing discrepancies to ensure prompt reimbursements.

Greet patients warmly, providing excellent customer service and addressing inquiries to create a positive first impression and enhance patient satisfaction.

Maintain patient records with meticulous accuracy, updating information and ensuring confidentiality to comply with privacy regulations.

Desired Candidate Profile

High school diploma or equivalent is required; an associate degree in a related field is preferred.

Certification in medical billing or coding is advantageous.

Minimum of 2 years of experience in a medical office or healthcare setting is essential.

Proven experience in insurance verification, claims submission, and denial management.